Rafael was incredibly helpful just now, in assisting me with removing malware. I always wish we could have one.com phone support, but when the tech support person is as helpful as this, chat support is fine. thank you Rafael :)
We were closing our one.com account after moving our domains to another provider, and two renewal invoices were still open. Eeve looked into it straight away, explained why they were there, and offered a friendly solution that cleared both invoices and the remaining orders. She confirmed every step clearly, made sure the domains themselves wouldn't be affected, and followed up by email to finish the process. Polite, patient and efficient. Thank you, Eeve!
I love this company! Their customer service always go above and beyond to help solve a problem, wether it be a real tech problem or one caused by me being a ludite... They are always on hand to help. I have four sites with them including a new one using their AI web builder and really would never go anywhere else for my website needs
Alyssa very helpful and knowledgable, great communication too. Thanks
One of the best service provider, very user friendly and efficient. Their support services are the best, I recently spoke to Lesly about my website, she guided me well professionally and politely.
I would highly recommend their services.
Much appreciate help from MARKTWIN explaining the process and invoicing details when switching between plans.
MARKTWIN was a great help solving my problem.
Brilliant assistance from Mark Anthony was a massive help and fixed my problem within seconds. Again, top service from the one.com crew
Ive been a customer for probably as long as one.com has existed. The thing that stands out is the few times there has been an issue (every time because I didn't do what I was supposed to ) they are really responsive and really resolve.... That is for me what I will continue to pay for.
Rafael was incredibly helpful just now, in assisting me with removing malware. I always wish we could have one.com phone support, but when the tech support person is as helpful as this, chat support is fine. thank you Rafael :)
We were closing our one.com account after moving our domains to another provider, and two renewal invoices were still open. Eeve looked into it straight away, explained why they were there, and offered a friendly solution that cleared both invoices and the remaining orders. She confirmed every step clearly, made sure the domains themselves wouldn't be affected, and followed up by email to finish the process. Polite, patient and efficient. Thank you, Eeve!
I love this company! Their customer service always go above and beyond to help solve a problem, wether it be a real tech problem or one caused by me being a ludite... They are always on hand to help. I have four sites with them including a new one using their AI web builder and really would never go anywhere else for my website needs
Alyssa very helpful and knowledgable, great communication too. Thanks
One of the best service provider, very user friendly and efficient. Their support services are the best, I recently spoke to Lesly about my website, she guided me well professionally and politely.
I would highly recommend their services.
Much appreciate help from MARKTWIN explaining the process and invoicing details when switching between plans.
MARKTWIN was a great help solving my problem.
Brilliant assistance from Mark Anthony was a massive help and fixed my problem within seconds. Again, top service from the one.com crew
Ive been a customer for probably as long as one.com has existed. The thing that stands out is the few times there has been an issue (every time because I didn't do what I was supposed to ) they are really responsive and really resolve.... That is for me what I will continue to pay for.
Rafael was incredibly helpful just now, in assisting me with removing malware. I always wish we could have one.com phone support, but when the tech support person is as helpful as this, chat support is fine. thank you Rafael :)
We were closing our one.com account after moving our domains to another provider, and two renewal invoices were still open. Eeve looked into it straight away, explained why they were there, and offered a friendly solution that cleared both invoices and the remaining orders. She confirmed every step clearly, made sure the domains themselves wouldn't be affected, and followed up by email to finish the process. Polite, patient and efficient. Thank you, Eeve!
I love this company! Their customer service always go above and beyond to help solve a problem, wether it be a real tech problem or one caused by me being a ludite... They are always on hand to help. I have four sites with them including a new one using their AI web builder and really would never go anywhere else for my website needs
Alyssa very helpful and knowledgable, great communication too. Thanks
One of the best service provider, very user friendly and efficient. Their support services are the best, I recently spoke to Lesly about my website, she guided me well professionally and politely.
I would highly recommend their services.
Much appreciate help from MARKTWIN explaining the process and invoicing details when switching between plans.
MARKTWIN was a great help solving my problem.
Brilliant assistance from Mark Anthony was a massive help and fixed my problem within seconds. Again, top service from the one.com crew
Ive been a customer for probably as long as one.com has existed. The thing that stands out is the few times there has been an issue (every time because I didn't do what I was supposed to ) they are really responsive and really resolve.... That is for me what I will continue to pay for.
I had three domains with this company and I am happy with their services. I had a conversation with Alyssa and was very happy with the service I received from her.
I have used one.com as my DNS host provider for ages. I decided to move my email from my server in the cellar, just as the price was very good and it would be more secure and not dependent on a fixed IP.
I was quite nervous, as moving the MX, DKIM, SPF records and so on can be a risky process. Now, it worked like a charm. Adrian at the support was very quick in responding and guided me through the process, which turned out that one.com had made very smooth... If it was not for nerds like me who tried to do everything manually.
Advice, if you don't want the pleasure of getting help from Adam, just open a mail account and use default setting provided for your domain and it will just work.
Thanks Adam, great support!
I had a very good support session with Marktwin and he informed me about my case and help me clarify the situation.
Great support! One off the best hostings I know and still will using in the future.
Thank you MARKTWIN, super!!!
Very efficient and I got my matter fixed quickly.
Excellent customer service!
I had some trouble setting up my email after transferring my domain to one.com, and I received absolutely fantastic help from the support team.
The support was friendly, patient, professional and very clear, and they took the time to guide me through everything step by step. Even though I had quite a few questions, they remained incredibly patient and helpful throughout the entire process.
It made a potentially stressful technical issue feel easy and manageable.
Thank you so much for your amazing service and, most of all, for your patience! I really appreciate it. 😊
Today I'm reviewing one specific chat assistant, a human called Rafael, who helped me avoid a big, unnecessary renewal fee for my domain. Thank you Rafael!
One.com as such is my go-to for buying domains even though I generally find their website and billing a bit confusing. I always get the help I need from their chat though, so all is good!
I had the pleasure of talking to Michael in customer support, who helped me so much! It makes sense I have been a loyal customer for over 20 yr.
I had three domains with this company and I am happy with their services. I had a conversation with Alyssa and was very happy with the service I received from her.
I have used one.com as my DNS host provider for ages. I decided to move my email from my server in the cellar, just as the price was very good and it would be more secure and not dependent on a fixed IP.
I was quite nervous, as moving the MX, DKIM, SPF records and so on can be a risky process. Now, it worked like a charm. Adrian at the support was very quick in responding and guided me through the process, which turned out that one.com had made very smooth... If it was not for nerds like me who tried to do everything manually.
Advice, if you don't want the pleasure of getting help from Adam, just open a mail account and use default setting provided for your domain and it will just work.
Thanks Adam, great support!
I had a very good support session with Marktwin and he informed me about my case and help me clarify the situation.
Great support! One off the best hostings I know and still will using in the future.
Thank you MARKTWIN, super!!!
Very efficient and I got my matter fixed quickly.
Excellent customer service!
I had some trouble setting up my email after transferring my domain to one.com, and I received absolutely fantastic help from the support team.
The support was friendly, patient, professional and very clear, and they took the time to guide me through everything step by step. Even though I had quite a few questions, they remained incredibly patient and helpful throughout the entire process.
It made a potentially stressful technical issue feel easy and manageable.
Thank you so much for your amazing service and, most of all, for your patience! I really appreciate it. 😊
Today I'm reviewing one specific chat assistant, a human called Rafael, who helped me avoid a big, unnecessary renewal fee for my domain. Thank you Rafael!
One.com as such is my go-to for buying domains even though I generally find their website and billing a bit confusing. I always get the help I need from their chat though, so all is good!
I had the pleasure of talking to Michael in customer support, who helped me so much! It makes sense I have been a loyal customer for over 20 yr.
I had three domains with this company and I am happy with their services. I had a conversation with Alyssa and was very happy with the service I received from her.
I have used one.com as my DNS host provider for ages. I decided to move my email from my server in the cellar, just as the price was very good and it would be more secure and not dependent on a fixed IP.
I was quite nervous, as moving the MX, DKIM, SPF records and so on can be a risky process. Now, it worked like a charm. Adrian at the support was very quick in responding and guided me through the process, which turned out that one.com had made very smooth... If it was not for nerds like me who tried to do everything manually.
Advice, if you don't want the pleasure of getting help from Adam, just open a mail account and use default setting provided for your domain and it will just work.
Thanks Adam, great support!
I had a very good support session with Marktwin and he informed me about my case and help me clarify the situation.
Great support! One off the best hostings I know and still will using in the future.
Thank you MARKTWIN, super!!!
Very efficient and I got my matter fixed quickly.
Excellent customer service!
I had some trouble setting up my email after transferring my domain to one.com, and I received absolutely fantastic help from the support team.
The support was friendly, patient, professional and very clear, and they took the time to guide me through everything step by step. Even though I had quite a few questions, they remained incredibly patient and helpful throughout the entire process.
It made a potentially stressful technical issue feel easy and manageable.
Thank you so much for your amazing service and, most of all, for your patience! I really appreciate it. 😊
Today I'm reviewing one specific chat assistant, a human called Rafael, who helped me avoid a big, unnecessary renewal fee for my domain. Thank you Rafael!
One.com as such is my go-to for buying domains even though I generally find their website and billing a bit confusing. I always get the help I need from their chat though, so all is good!
I had the pleasure of talking to Michael in customer support, who helped me so much! It makes sense I have been a loyal customer for over 20 yr.