MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service
MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service
MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service
Excellent service from Mark Anthony. Quick, polite and effective.
One has excellent customer service. Handling emails with this platform is very safe, and they try to encourage creating a website for your business using tools to showcase your venture.
Thanks to Denn for quick react and help of supporting my issue. Thank you
I've been with One.com since 2009 and they've been helpful since the beginning. Great service mostly, and recently they've helped me slim down my plan so I don't overpay. But in general, aside from the helpful staff, I just like the user experience. It's all clear and still accessible for technical people like me. Would recommend.
Quick and easy answers thanks to James who could claify my questions and eliminate any worries on making mistakes. Great support and easy accessible. Thanks James:)
Krizzia helped me today by solving an issue I had, and she solved it quickly.
I contacted one.com support with questions about setting up a separate WordPress development environment with its own database.
Krizzia was very friendly, patient and professional throughout our conversation. She also consulted the technical team when needed, which I appreciated.
There was some confusion between WordPress installation and migration, and it took several questions to establish that both options use the existing database with different table prefixes.
In the end, I received the clarification I needed, along with guidance on how to proceed with a manual migration.
Overall, a positive support experience. Thank you, Krizzia, for your patience and assistance!
Excellent service from Mark Anthony. Quick, polite and effective.
One has excellent customer service. Handling emails with this platform is very safe, and they try to encourage creating a website for your business using tools to showcase your venture.
Thanks to Denn for quick react and help of supporting my issue. Thank you
I've been with One.com since 2009 and they've been helpful since the beginning. Great service mostly, and recently they've helped me slim down my plan so I don't overpay. But in general, aside from the helpful staff, I just like the user experience. It's all clear and still accessible for technical people like me. Would recommend.
Quick and easy answers thanks to James who could claify my questions and eliminate any worries on making mistakes. Great support and easy accessible. Thanks James:)
Krizzia helped me today by solving an issue I had, and she solved it quickly.
I contacted one.com support with questions about setting up a separate WordPress development environment with its own database.
Krizzia was very friendly, patient and professional throughout our conversation. She also consulted the technical team when needed, which I appreciated.
There was some confusion between WordPress installation and migration, and it took several questions to establish that both options use the existing database with different table prefixes.
In the end, I received the clarification I needed, along with guidance on how to proceed with a manual migration.
Overall, a positive support experience. Thank you, Krizzia, for your patience and assistance!
Excellent service from Mark Anthony. Quick, polite and effective.
One has excellent customer service. Handling emails with this platform is very safe, and they try to encourage creating a website for your business using tools to showcase your venture.
Thanks to Denn for quick react and help of supporting my issue. Thank you
I've been with One.com since 2009 and they've been helpful since the beginning. Great service mostly, and recently they've helped me slim down my plan so I don't overpay. But in general, aside from the helpful staff, I just like the user experience. It's all clear and still accessible for technical people like me. Would recommend.
Quick and easy answers thanks to James who could claify my questions and eliminate any worries on making mistakes. Great support and easy accessible. Thanks James:)
Krizzia helped me today by solving an issue I had, and she solved it quickly.
I contacted one.com support with questions about setting up a separate WordPress development environment with its own database.
Krizzia was very friendly, patient and professional throughout our conversation. She also consulted the technical team when needed, which I appreciated.
There was some confusion between WordPress installation and migration, and it took several questions to establish that both options use the existing database with different table prefixes.
In the end, I received the clarification I needed, along with guidance on how to proceed with a manual migration.
Overall, a positive support experience. Thank you, Krizzia, for your patience and assistance!