Quick answer, good help with what I need, friendly answers
The email interface and UI is honestly not very user-friendly compared to other hosts.
But their customer service is great. I got the help I needed to know how to migrate the hosting email to another party. The staff who attended to me is Marktwin, super helpful and knowledgeable and patient. Really appreciate the support I gotten and for that very reason am giving this review.
I'm currently using the new mobile mail app and it still feels lacking. I can't even add attachments on emails for some reasons.
Once again, top assistance from the one.com team. And once again, Ralph M has been my help. This man should get a raise
Denn has been very helpul, I am lost with technology and she has been very patient with me and has sorted everything I needed
Lovely provided excellent and timely support. Great stuff!
Rey provided outstanding support throughout the entire interaction. The response was quick, clear, and very helpful. All information shared was accurate and explained in a professional manner. The assistance was timely and made the whole process smooth and easy.
Thank you, Rey, for the excellent service.
Great tools, good prices, and friendly support teams with good solutions.
Always pleasant conversations resulting in the best possible solutions—even ones you hadn't thought of yourself.
Had contact with customer support agent Jahzeel, very responsive, very kind, great service!
Quick answer, good help with what I need, friendly answers
The email interface and UI is honestly not very user-friendly compared to other hosts.
But their customer service is great. I got the help I needed to know how to migrate the hosting email to another party. The staff who attended to me is Marktwin, super helpful and knowledgeable and patient. Really appreciate the support I gotten and for that very reason am giving this review.
I'm currently using the new mobile mail app and it still feels lacking. I can't even add attachments on emails for some reasons.
Once again, top assistance from the one.com team. And once again, Ralph M has been my help. This man should get a raise
Denn has been very helpul, I am lost with technology and she has been very patient with me and has sorted everything I needed
Lovely provided excellent and timely support. Great stuff!
Rey provided outstanding support throughout the entire interaction. The response was quick, clear, and very helpful. All information shared was accurate and explained in a professional manner. The assistance was timely and made the whole process smooth and easy.
Thank you, Rey, for the excellent service.
Great tools, good prices, and friendly support teams with good solutions.
Always pleasant conversations resulting in the best possible solutions—even ones you hadn't thought of yourself.
Had contact with customer support agent Jahzeel, very responsive, very kind, great service!
Quick answer, good help with what I need, friendly answers
The email interface and UI is honestly not very user-friendly compared to other hosts.
But their customer service is great. I got the help I needed to know how to migrate the hosting email to another party. The staff who attended to me is Marktwin, super helpful and knowledgeable and patient. Really appreciate the support I gotten and for that very reason am giving this review.
I'm currently using the new mobile mail app and it still feels lacking. I can't even add attachments on emails for some reasons.
Once again, top assistance from the one.com team. And once again, Ralph M has been my help. This man should get a raise
Denn has been very helpul, I am lost with technology and she has been very patient with me and has sorted everything I needed
Lovely provided excellent and timely support. Great stuff!
Rey provided outstanding support throughout the entire interaction. The response was quick, clear, and very helpful. All information shared was accurate and explained in a professional manner. The assistance was timely and made the whole process smooth and easy.
Thank you, Rey, for the excellent service.
Great tools, good prices, and friendly support teams with good solutions.
Always pleasant conversations resulting in the best possible solutions—even ones you hadn't thought of yourself.
Had contact with customer support agent Jahzeel, very responsive, very kind, great service!
As always very professional, On the chat they have a quick response tme. Excellent support received today from Lovely. Resolved my query straight away.
Many thanks - Dave
Ralph M at customer service gave me easy and precise directions on how to solve my problem.
Rapid responses and great help!
Adrain H was amazing with with support finding solutions to my problems.
I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
As always very professional, On the chat they have a quick response tme. Excellent support received today from Lovely. Resolved my query straight away.
Many thanks - Dave
Ralph M at customer service gave me easy and precise directions on how to solve my problem.
Rapid responses and great help!
Adrain H was amazing with with support finding solutions to my problems.
I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
As always very professional, On the chat they have a quick response tme. Excellent support received today from Lovely. Resolved my query straight away.
Many thanks - Dave
Ralph M at customer service gave me easy and precise directions on how to solve my problem.
Rapid responses and great help!
Adrain H was amazing with with support finding solutions to my problems.
I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
