I often get issues resolved when connected to a live agent. Today Karen supported my broken link to WordPress. I have recommended one.com hosting plan to many of my clients because of the customer support.
Rafael is the best ! He just walked me through something that I was dreading - change of hosting and adding domains. It was like a nice walk in the park ! Thank you Rafael !
One.com is my bestie in all-in-one web-hosting solution
I’ve been a One.com customer for nearly 20 years and have no complaints—whether regarding their offerings, pricing, or clear communication. The 24/7 helpdesk is also a major plus; the staff are always very helpful and understand exactly what you mean. I can highly recommend them.
MARKTWIN with customer service helped me transfer domain quickly and walked me through the proccess! very helpful :D
I ignored mails from Punktum, and MARKTWIN really helped me with my domæne and fixed everything for me. Really big thanks to him.
If i could give him 6 stars i would do it.
Always a top helpfull service chat or phone.
Never have I not got the help I need... 10 stars
I had an excellent experience with Adrian from one.com, he was really helpful and solved the email issue I was experiencing super quick. All with minimal stress! Many thanks
Lesly gave me very efficient service to adjust an invoice after I changed my product add-ons. I could immediately pay it without worrying about some delay interfering with my website.
I often get issues resolved when connected to a live agent. Today Karen supported my broken link to WordPress. I have recommended one.com hosting plan to many of my clients because of the customer support.
Rafael is the best ! He just walked me through something that I was dreading - change of hosting and adding domains. It was like a nice walk in the park ! Thank you Rafael !
One.com is my bestie in all-in-one web-hosting solution
I’ve been a One.com customer for nearly 20 years and have no complaints—whether regarding their offerings, pricing, or clear communication. The 24/7 helpdesk is also a major plus; the staff are always very helpful and understand exactly what you mean. I can highly recommend them.
MARKTWIN with customer service helped me transfer domain quickly and walked me through the proccess! very helpful :D
I ignored mails from Punktum, and MARKTWIN really helped me with my domæne and fixed everything for me. Really big thanks to him.
If i could give him 6 stars i would do it.
Always a top helpfull service chat or phone.
Never have I not got the help I need... 10 stars
I had an excellent experience with Adrian from one.com, he was really helpful and solved the email issue I was experiencing super quick. All with minimal stress! Many thanks
Lesly gave me very efficient service to adjust an invoice after I changed my product add-ons. I could immediately pay it without worrying about some delay interfering with my website.
I often get issues resolved when connected to a live agent. Today Karen supported my broken link to WordPress. I have recommended one.com hosting plan to many of my clients because of the customer support.
Rafael is the best ! He just walked me through something that I was dreading - change of hosting and adding domains. It was like a nice walk in the park ! Thank you Rafael !
One.com is my bestie in all-in-one web-hosting solution
I’ve been a One.com customer for nearly 20 years and have no complaints—whether regarding their offerings, pricing, or clear communication. The 24/7 helpdesk is also a major plus; the staff are always very helpful and understand exactly what you mean. I can highly recommend them.
MARKTWIN with customer service helped me transfer domain quickly and walked me through the proccess! very helpful :D
I ignored mails from Punktum, and MARKTWIN really helped me with my domæne and fixed everything for me. Really big thanks to him.
If i could give him 6 stars i would do it.
Always a top helpfull service chat or phone.
Never have I not got the help I need... 10 stars
I had an excellent experience with Adrian from one.com, he was really helpful and solved the email issue I was experiencing super quick. All with minimal stress! Many thanks
Lesly gave me very efficient service to adjust an invoice after I changed my product add-ons. I could immediately pay it without worrying about some delay interfering with my website.
Great customer experience and in general good domain hosting for the past 6 years. Rafael was my customer support to transfer out my last domain.
Very good & helpful support from Rafael. But difficult to establish initial contact with company
Needed help with my invoice and got a 5***** help from Joanna. Last year I had the same experience. Can definitely recommend it.
Starting a new project for the semantic architecture & AI (SAAI) community and received great help from Rafael to get started on that path, not only on what One.com could do, but also helping me connect to other products outside their portfolio - this is the textbook definition of great customer service!
The supporter Karen was very helpful in questions regarding the management of domains and websites. She was patient and very helpful - very friendly.
"Mark Anthony provided exceptional technical support today! He was extremely helpful, fast, and clear in explaining the exact files that needed to be cleaned. Thanks to his quick coordination with the technical team, our website "sembush.se" is fully restored and safe again. Excellent service!"
Denn helped us improving the performance of our site
I had a really positive experience with Rafael from one.com support.
I got in touch about an upcoming renewal after previously being told by email that no further discount was available. Rafael didn’t just repeat the same answer — he took the time to look into my account properly, spoke to different people internally and kept me updated while he tried to find a solution.
As a long-standing customer with several domains and services with one.com, I really appreciated the effort he put in. He managed to make the renewal a little easier on my finances, which was genuinely helpful.
What stood out most was how human the whole interaction felt. Rafael was warm, patient, personable and clearly wanted to help rather than simply close the chat.
Excellent customer service and very much appreciated. Thank you, Rafael.
Great customer experience and in general good domain hosting for the past 6 years. Rafael was my customer support to transfer out my last domain.
Very good & helpful support from Rafael. But difficult to establish initial contact with company
Needed help with my invoice and got a 5***** help from Joanna. Last year I had the same experience. Can definitely recommend it.
Starting a new project for the semantic architecture & AI (SAAI) community and received great help from Rafael to get started on that path, not only on what One.com could do, but also helping me connect to other products outside their portfolio - this is the textbook definition of great customer service!
The supporter Karen was very helpful in questions regarding the management of domains and websites. She was patient and very helpful - very friendly.
"Mark Anthony provided exceptional technical support today! He was extremely helpful, fast, and clear in explaining the exact files that needed to be cleaned. Thanks to his quick coordination with the technical team, our website "sembush.se" is fully restored and safe again. Excellent service!"
Denn helped us improving the performance of our site
I had a really positive experience with Rafael from one.com support.
I got in touch about an upcoming renewal after previously being told by email that no further discount was available. Rafael didn’t just repeat the same answer — he took the time to look into my account properly, spoke to different people internally and kept me updated while he tried to find a solution.
As a long-standing customer with several domains and services with one.com, I really appreciated the effort he put in. He managed to make the renewal a little easier on my finances, which was genuinely helpful.
What stood out most was how human the whole interaction felt. Rafael was warm, patient, personable and clearly wanted to help rather than simply close the chat.
Excellent customer service and very much appreciated. Thank you, Rafael.
Great customer experience and in general good domain hosting for the past 6 years. Rafael was my customer support to transfer out my last domain.
Very good & helpful support from Rafael. But difficult to establish initial contact with company
Needed help with my invoice and got a 5***** help from Joanna. Last year I had the same experience. Can definitely recommend it.
Starting a new project for the semantic architecture & AI (SAAI) community and received great help from Rafael to get started on that path, not only on what One.com could do, but also helping me connect to other products outside their portfolio - this is the textbook definition of great customer service!
The supporter Karen was very helpful in questions regarding the management of domains and websites. She was patient and very helpful - very friendly.
"Mark Anthony provided exceptional technical support today! He was extremely helpful, fast, and clear in explaining the exact files that needed to be cleaned. Thanks to his quick coordination with the technical team, our website "sembush.se" is fully restored and safe again. Excellent service!"
Denn helped us improving the performance of our site
I had a really positive experience with Rafael from one.com support.
I got in touch about an upcoming renewal after previously being told by email that no further discount was available. Rafael didn’t just repeat the same answer — he took the time to look into my account properly, spoke to different people internally and kept me updated while he tried to find a solution.
As a long-standing customer with several domains and services with one.com, I really appreciated the effort he put in. He managed to make the renewal a little easier on my finances, which was genuinely helpful.
What stood out most was how human the whole interaction felt. Rafael was warm, patient, personable and clearly wanted to help rather than simply close the chat.
Excellent customer service and very much appreciated. Thank you, Rafael.