The problem with my verification was solved quickly (on Sunday!) and my website and mailadres are now online again!
I had a very positive experience with one.com's customer support.
I contacted their live chat on a Saturday, outside normal business hours, and was pleasantly surprised by how quickly I was connected to an agent.
Both Navea and Marktwin were professional, friendly and very helpful in resolving an issue with access to an important email account.
They guided me through the troubleshooting process step by step, and I was able to regain access to the email account. It's reassuring to know that reliable and knowledgeable support is available even during the weekend.
Excellent customer service. Thank you, Navea and Marktwin!
Just had a great customer support experience with great patience I was helped on 3 different problems on 2 different domains by MARKTWIN (the support persons alias). All my problems were resolved without having to deal with bots and I can go to bed happy now =) Thanks again, Mark!
Easy to work with, and a great staff that will help you 24/7 :)
Great support from MarkTwin
It was really great support by Denn. She really helped me very well and in at once.
I've been working with one.com for a couple of years now and it has been amazing. I need to give 5/5 to Lovely from the support team that has helped me multiple times with excellent service!
It was Saturday and I knew the Swedish support was closed. First I had conversation with a robot and then I was connected to a person somewhere who helped me.
Perfect chat support and help with deleting domains and changing to email solution - on a Saturday efternoon.
Excellent 😊
Marktwin provided great service
The problem with my verification was solved quickly (on Sunday!) and my website and mailadres are now online again!
I had a very positive experience with one.com's customer support.
I contacted their live chat on a Saturday, outside normal business hours, and was pleasantly surprised by how quickly I was connected to an agent.
Both Navea and Marktwin were professional, friendly and very helpful in resolving an issue with access to an important email account.
They guided me through the troubleshooting process step by step, and I was able to regain access to the email account. It's reassuring to know that reliable and knowledgeable support is available even during the weekend.
Excellent customer service. Thank you, Navea and Marktwin!
Just had a great customer support experience with great patience I was helped on 3 different problems on 2 different domains by MARKTWIN (the support persons alias). All my problems were resolved without having to deal with bots and I can go to bed happy now =) Thanks again, Mark!
Easy to work with, and a great staff that will help you 24/7 :)
Great support from MarkTwin
It was really great support by Denn. She really helped me very well and in at once.
I've been working with one.com for a couple of years now and it has been amazing. I need to give 5/5 to Lovely from the support team that has helped me multiple times with excellent service!
It was Saturday and I knew the Swedish support was closed. First I had conversation with a robot and then I was connected to a person somewhere who helped me.
Perfect chat support and help with deleting domains and changing to email solution - on a Saturday efternoon.
Excellent 😊
Marktwin provided great service
The problem with my verification was solved quickly (on Sunday!) and my website and mailadres are now online again!
I had a very positive experience with one.com's customer support.
I contacted their live chat on a Saturday, outside normal business hours, and was pleasantly surprised by how quickly I was connected to an agent.
Both Navea and Marktwin were professional, friendly and very helpful in resolving an issue with access to an important email account.
They guided me through the troubleshooting process step by step, and I was able to regain access to the email account. It's reassuring to know that reliable and knowledgeable support is available even during the weekend.
Excellent customer service. Thank you, Navea and Marktwin!
Just had a great customer support experience with great patience I was helped on 3 different problems on 2 different domains by MARKTWIN (the support persons alias). All my problems were resolved without having to deal with bots and I can go to bed happy now =) Thanks again, Mark!
Easy to work with, and a great staff that will help you 24/7 :)
Great support from MarkTwin
It was really great support by Denn. She really helped me very well and in at once.
I've been working with one.com for a couple of years now and it has been amazing. I need to give 5/5 to Lovely from the support team that has helped me multiple times with excellent service!
It was Saturday and I knew the Swedish support was closed. First I had conversation with a robot and then I was connected to a person somewhere who helped me.
Perfect chat support and help with deleting domains and changing to email solution - on a Saturday efternoon.
Excellent 😊
Marktwin provided great service
After creating my website i had some issues with publishing it. After lots of tries to find a solution i got help from their 24/7h support. The guy i got help from MARKTWIN was excellent and fast responding with genuine intentions of helping me.
MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service
After creating my website i had some issues with publishing it. After lots of tries to find a solution i got help from their 24/7h support. The guy i got help from MARKTWIN was excellent and fast responding with genuine intentions of helping me.
MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service
After creating my website i had some issues with publishing it. After lots of tries to find a solution i got help from their 24/7h support. The guy i got help from MARKTWIN was excellent and fast responding with genuine intentions of helping me.
MARKTWIN is a really smart guy. He gave me the correct solution, which solved my problem easily. Nice to communicate with him!
MARKTWIN was quick and to the point providing the technical details I needed.
Lovely helped me out TONS, no only by searching for potential issues, but also sharing tools used and helping me understand the problem itself. That way I can not only fix the issue but also prevent it in the future!
My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date.
I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days.
This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Great support from Theodore!
I wanted to keep my domain and my two email accounts but no longer needed the hosting plan or the WordPress add-on. Theodore quickly understood what I needed and recommended what to do
Excellent customer service