Customer support excellence has always been a cornerstone of our business. Our support teams are dedicated to providing you with first-class assistance. Whatever your question, we are ready to help you 24/7. We answer technical questions, guide you through our products, and we help you choose the subscription package that best meets your needs.
Contact point for Regulation (EU) 2021/784 of the European Parliament and of the Council:
Email: requestblock@group.one
Supported languages: English
This contact option is exclusively intended for communication in accordance with the aforementioned regulation (EU) 2021/784. Other inquiries will not be answered and must be submitted through the appropriate contact channels.
Contact point for Digital Services Act
The Digital Service Act (“DSA”) is a uniform legal framework for providers of digital services in the European Union (EU).
As required under Article 11 of the DSA, Group.one has designated dsa-poc@group.one as the single point ofcontact for direct communications with the European Commission, Member States’ Authorities, and the European Board for Digital Services in connection with the application of the DSA.
English is the preferred language for communication with this point of contact. This point of contact is reserved for engagement with the authorities listed above.
