I started out my conversation with the automated Bot. I was then transferred to an Agent, Adrian, who assisted me with my query. However part way through my conversation, I lost connection. I was pleased to receive an email from Adrian to follow up on our conversation. Adrian asked for a screenshot of my problem and duly advised me via email of the solution. I am pleased to say Adrian's solution fixed my issue. Back up and running now.
I have used ONE.COM for 10+ years and they have delivered excellent service throughout all those years. Equally important to mention: their products are amazing!
I was helped through every stage by Denn from Support. She was able to grant my every wish, solving a few admin issues I had.
Denn was profesional and quick in his responses
I have been a customer of one.com for 17 years since 2009 and had constantly experienced excellent services and and exceptional customer support. Ove the years I could see an amazing effort to improve and develop their products and services. Even when I had to move to another provider I received a friendly, accurate, efficient support from every agent I spoke to. Excellent! Well done!
Amazing customer service from Iraida at one.com, quick an simple solution to my SSL problem in record speed.
Great service for years. Today Lesly has been especially kind and fast. Thanks for an outstanding support.
It's always a pleasure working with one.com - they provide great hosting and their customer service is 5* .
Today I was attended by Lesly - thanks a lot for your support and the upgrade you did for my plan, I appreciate it!
I have tried hostings from Hostalia and so on for $1 - big promises - very low functionality. In the end you end up buying cloud space & more and it is expensive and very complicated.
Since I use one.com - I recommend it to anyone I know who is creating a web.
Great customer service. I accidentally ordered several hosting packages instead of them being domains only, and Marcello from customer service adjusted them as they should be and also ensured a refund would be issued. Great example of how customer service should be.
I started out my conversation with the automated Bot. I was then transferred to an Agent, Adrian, who assisted me with my query. However part way through my conversation, I lost connection. I was pleased to receive an email from Adrian to follow up on our conversation. Adrian asked for a screenshot of my problem and duly advised me via email of the solution. I am pleased to say Adrian's solution fixed my issue. Back up and running now.
I have used ONE.COM for 10+ years and they have delivered excellent service throughout all those years. Equally important to mention: their products are amazing!
I was helped through every stage by Denn from Support. She was able to grant my every wish, solving a few admin issues I had.
Denn was profesional and quick in his responses
I have been a customer of one.com for 17 years since 2009 and had constantly experienced excellent services and and exceptional customer support. Ove the years I could see an amazing effort to improve and develop their products and services. Even when I had to move to another provider I received a friendly, accurate, efficient support from every agent I spoke to. Excellent! Well done!
Amazing customer service from Iraida at one.com, quick an simple solution to my SSL problem in record speed.
Great service for years. Today Lesly has been especially kind and fast. Thanks for an outstanding support.
It's always a pleasure working with one.com - they provide great hosting and their customer service is 5* .
Today I was attended by Lesly - thanks a lot for your support and the upgrade you did for my plan, I appreciate it!
I have tried hostings from Hostalia and so on for $1 - big promises - very low functionality. In the end you end up buying cloud space & more and it is expensive and very complicated.
Since I use one.com - I recommend it to anyone I know who is creating a web.
Great customer service. I accidentally ordered several hosting packages instead of them being domains only, and Marcello from customer service adjusted them as they should be and also ensured a refund would be issued. Great example of how customer service should be.
I started out my conversation with the automated Bot. I was then transferred to an Agent, Adrian, who assisted me with my query. However part way through my conversation, I lost connection. I was pleased to receive an email from Adrian to follow up on our conversation. Adrian asked for a screenshot of my problem and duly advised me via email of the solution. I am pleased to say Adrian's solution fixed my issue. Back up and running now.
I have used ONE.COM for 10+ years and they have delivered excellent service throughout all those years. Equally important to mention: their products are amazing!
I was helped through every stage by Denn from Support. She was able to grant my every wish, solving a few admin issues I had.
Denn was profesional and quick in his responses
I have been a customer of one.com for 17 years since 2009 and had constantly experienced excellent services and and exceptional customer support. Ove the years I could see an amazing effort to improve and develop their products and services. Even when I had to move to another provider I received a friendly, accurate, efficient support from every agent I spoke to. Excellent! Well done!
Amazing customer service from Iraida at one.com, quick an simple solution to my SSL problem in record speed.
Great service for years. Today Lesly has been especially kind and fast. Thanks for an outstanding support.
It's always a pleasure working with one.com - they provide great hosting and their customer service is 5* .
Today I was attended by Lesly - thanks a lot for your support and the upgrade you did for my plan, I appreciate it!
I have tried hostings from Hostalia and so on for $1 - big promises - very low functionality. In the end you end up buying cloud space & more and it is expensive and very complicated.
Since I use one.com - I recommend it to anyone I know who is creating a web.
Great customer service. I accidentally ordered several hosting packages instead of them being domains only, and Marcello from customer service adjusted them as they should be and also ensured a refund would be issued. Great example of how customer service should be.
I was helped straight away and very correctly. Just as all the other times I needed their help ... They're always there for me, day or night. Great service.
Well, once the conversation started it was nothing more or less then exactly the information both needed to provide each other in order to solve the issue I had.
-in other words, as efficient and professional as it could be! :)
Denn from the support team was very helpful and made me understand some issues regarding my domain and repled to my inquiries
Just wanted to say a big thank you to Denn! She was super helpful, really clear, and made it all feel easy. She sorted out my questions today, and it’s great to know you can get that kind of help even on a weekend. And honestly, I’m always happy with One. com
The support’s consistently good, so yeah, easy to recommend.
I accidentally renewed two domains that I no longer needed and contacted one.com support immediately. Hergie patiently guided me through the cancellation process, verified that both domains were canceled, and submitted my refund request. I also received written confirmation by email with all the details and the expected refund timeline.
The response wasn't instant, but the support was professional, courteous, and thorough. Hergie took the time to double-check everything and ensured my concerns were fully addressed.
Based on my experience with customer support, I am very satisfied and appreciate the excellent assistance. Thank you, Hergie, and the one.com support team.
Adrian was great, managed to fix everything I needed help with.
Andy was very helpful and clear with his explanation when I spoke to him today.
Been with this company for years and with customer service at this standard, will hopefully be with them for many more.
Received swift and adequate help
I was helped straight away and very correctly. Just as all the other times I needed their help ... They're always there for me, day or night. Great service.
Well, once the conversation started it was nothing more or less then exactly the information both needed to provide each other in order to solve the issue I had.
-in other words, as efficient and professional as it could be! :)
Denn from the support team was very helpful and made me understand some issues regarding my domain and repled to my inquiries
Just wanted to say a big thank you to Denn! She was super helpful, really clear, and made it all feel easy. She sorted out my questions today, and it’s great to know you can get that kind of help even on a weekend. And honestly, I’m always happy with One. com
The support’s consistently good, so yeah, easy to recommend.
I accidentally renewed two domains that I no longer needed and contacted one.com support immediately. Hergie patiently guided me through the cancellation process, verified that both domains were canceled, and submitted my refund request. I also received written confirmation by email with all the details and the expected refund timeline.
The response wasn't instant, but the support was professional, courteous, and thorough. Hergie took the time to double-check everything and ensured my concerns were fully addressed.
Based on my experience with customer support, I am very satisfied and appreciate the excellent assistance. Thank you, Hergie, and the one.com support team.
Adrian was great, managed to fix everything I needed help with.
Andy was very helpful and clear with his explanation when I spoke to him today.
Been with this company for years and with customer service at this standard, will hopefully be with them for many more.
Received swift and adequate help
I was helped straight away and very correctly. Just as all the other times I needed their help ... They're always there for me, day or night. Great service.
Well, once the conversation started it was nothing more or less then exactly the information both needed to provide each other in order to solve the issue I had.
-in other words, as efficient and professional as it could be! :)
Denn from the support team was very helpful and made me understand some issues regarding my domain and repled to my inquiries
Just wanted to say a big thank you to Denn! She was super helpful, really clear, and made it all feel easy. She sorted out my questions today, and it’s great to know you can get that kind of help even on a weekend. And honestly, I’m always happy with One. com
The support’s consistently good, so yeah, easy to recommend.
I accidentally renewed two domains that I no longer needed and contacted one.com support immediately. Hergie patiently guided me through the cancellation process, verified that both domains were canceled, and submitted my refund request. I also received written confirmation by email with all the details and the expected refund timeline.
The response wasn't instant, but the support was professional, courteous, and thorough. Hergie took the time to double-check everything and ensured my concerns were fully addressed.
Based on my experience with customer support, I am very satisfied and appreciate the excellent assistance. Thank you, Hergie, and the one.com support team.
Adrian was great, managed to fix everything I needed help with.
Andy was very helpful and clear with his explanation when I spoke to him today.
Been with this company for years and with customer service at this standard, will hopefully be with them for many more.
Received swift and adequate help
