I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
Perfect customer service. quick and clear.
Thanks to @lovely who helped me fix my issue in few mins
Very nice and fast support from MARKTWIN
As always, the one.com team provided great assistance, especially Ralph M., who was a star... or that should be 10 stars
I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
Perfect customer service. quick and clear.
Thanks to @lovely who helped me fix my issue in few mins
Very nice and fast support from MARKTWIN
As always, the one.com team provided great assistance, especially Ralph M., who was a star... or that should be 10 stars
I contacted one.com because I couldn’t understand why Guest User access wasn’t included for a new domain I’d attached to my Guru plan. Humprey explained how the setup works and, when I explained that I was disappointed to need an additional paid add-on on top of Guru, he actually went away and checked what could be done.
He managed to get Domain Protection approved for me at no cost and cancelled the invoice straight away. I could see the credit note immediately.
Really helpful, friendly service and I particularly appreciated that he took the time to find a solution rather than just telling me I needed to pay for the upgrade. Thank you, Humprey!
Adrian was a great support over chat and helped with my billing query
Excellent and professional service. Made a mistake when buying the site, did not have time to start working on it so did not notice. Offered me a refund and able to buy the correct one.
Great support.
I contacted support to change the name on my account, and the agent, Denn, was very helpful. She helped me resolve the issue and provided all the necessary documents for me to complete. I was also able to submit everything directly through the chat, and my issue was resolved within just a few hours.
Overall, it was a great support experience.
As always very professional, Excellent support received today from Lovely. Many thanks - Richard
Was helpedby Mark Twin from support. Very patient and helped me with my domain verification needs.
Perfect customer service. quick and clear.
Thanks to @lovely who helped me fix my issue in few mins
Very nice and fast support from MARKTWIN
As always, the one.com team provided great assistance, especially Ralph M., who was a star... or that should be 10 stars
Ralph M was of awesome assitance
qreally good alot better then the ai assintance ralph m
Perfect service via chat with Ralph M
Always fast and best customer service.
They are always flexible and customer minded.
Been customers for many years and no plan to leave yet :-)
Helped with all my questions and concerns. Very very helpful from start to finish.
Lovely from their customer service helped me out with an issue regarding payment, and helped to make sure the issues were resolved. Appreciate it!
Excellent and fast service. All questions were answered quickly, and all problems were resolved.
Great support by Ralph M!
He understood the issue and resolved it immediately.
I recommend Arlene. Finally, someone competent. Thank you! 🥰💪👍
Ralph M was of awesome assitance
qreally good alot better then the ai assintance ralph m
Perfect service via chat with Ralph M
Always fast and best customer service.
They are always flexible and customer minded.
Been customers for many years and no plan to leave yet :-)
Helped with all my questions and concerns. Very very helpful from start to finish.
Lovely from their customer service helped me out with an issue regarding payment, and helped to make sure the issues were resolved. Appreciate it!
Excellent and fast service. All questions were answered quickly, and all problems were resolved.
Great support by Ralph M!
He understood the issue and resolved it immediately.
I recommend Arlene. Finally, someone competent. Thank you! 🥰💪👍
Ralph M was of awesome assitance
qreally good alot better then the ai assintance ralph m
Perfect service via chat with Ralph M
Always fast and best customer service.
They are always flexible and customer minded.
Been customers for many years and no plan to leave yet :-)
Helped with all my questions and concerns. Very very helpful from start to finish.
Lovely from their customer service helped me out with an issue regarding payment, and helped to make sure the issues were resolved. Appreciate it!
Excellent and fast service. All questions were answered quickly, and all problems were resolved.
Great support by Ralph M!
He understood the issue and resolved it immediately.
I recommend Arlene. Finally, someone competent. Thank you! 🥰💪👍
