I got very good advice from Denn (One.Com) for my incoming and outgoing mails.
The active support was very useful.
MARKTWIN i was very stressed because of a big invoice i did not see coming, but he assisted me quickly within 5 minutes. Super helpful!
Arlene at one.com was brilliant. She really knows her stuff and got everything sorted quickly and clearly. Great service and a real credit to the team.
I ran into a frustrating issue where my email stopped working entirely after a domain transfer to One.com no incoming mail at all. I reached out to chat support and was helped by Adrian H, who was fantastic from start to finish. He quickly identified that the nameserver change had reset my MX records, and patiently walked me through restoring them for Google Workspace, step by step. He also flagged that I needed an SPF record set up for outgoing mail authentication, which I wouldn't have thought to check myself. Adrian was knowledgeable, clear, and genuinely patient throughout never rushed, even though I needed a few things explained more than once. Excellent support experience. Thank you, Adrian!
I am with one.com for over 10 years and I love it. Easy to use, and the support is always available and very helpful. Today I had support from Ralph M and he solved my issue in no time and was really friendly and helpful. Thank you!
Denn was a consistent and patient assistant at helping me set up my first ever website. Im so grateful i came across one.com and their support is strong.
Support agent Nevea helped me with my enquiry on the chat option within my one.com portal. She was very profesional and was able to guide me through I needed to do.
Great service from one.com staff.
Great products and support!
I got very good advice from Denn (One.Com) for my incoming and outgoing mails.
The active support was very useful.
MARKTWIN i was very stressed because of a big invoice i did not see coming, but he assisted me quickly within 5 minutes. Super helpful!
Arlene at one.com was brilliant. She really knows her stuff and got everything sorted quickly and clearly. Great service and a real credit to the team.
I ran into a frustrating issue where my email stopped working entirely after a domain transfer to One.com no incoming mail at all. I reached out to chat support and was helped by Adrian H, who was fantastic from start to finish. He quickly identified that the nameserver change had reset my MX records, and patiently walked me through restoring them for Google Workspace, step by step. He also flagged that I needed an SPF record set up for outgoing mail authentication, which I wouldn't have thought to check myself. Adrian was knowledgeable, clear, and genuinely patient throughout never rushed, even though I needed a few things explained more than once. Excellent support experience. Thank you, Adrian!
I am with one.com for over 10 years and I love it. Easy to use, and the support is always available and very helpful. Today I had support from Ralph M and he solved my issue in no time and was really friendly and helpful. Thank you!
Denn was a consistent and patient assistant at helping me set up my first ever website. Im so grateful i came across one.com and their support is strong.
Support agent Nevea helped me with my enquiry on the chat option within my one.com portal. She was very profesional and was able to guide me through I needed to do.
Great service from one.com staff.
Great products and support!
I got very good advice from Denn (One.Com) for my incoming and outgoing mails.
The active support was very useful.
MARKTWIN i was very stressed because of a big invoice i did not see coming, but he assisted me quickly within 5 minutes. Super helpful!
Arlene at one.com was brilliant. She really knows her stuff and got everything sorted quickly and clearly. Great service and a real credit to the team.
I ran into a frustrating issue where my email stopped working entirely after a domain transfer to One.com no incoming mail at all. I reached out to chat support and was helped by Adrian H, who was fantastic from start to finish. He quickly identified that the nameserver change had reset my MX records, and patiently walked me through restoring them for Google Workspace, step by step. He also flagged that I needed an SPF record set up for outgoing mail authentication, which I wouldn't have thought to check myself. Adrian was knowledgeable, clear, and genuinely patient throughout never rushed, even though I needed a few things explained more than once. Excellent support experience. Thank you, Adrian!
I am with one.com for over 10 years and I love it. Easy to use, and the support is always available and very helpful. Today I had support from Ralph M and he solved my issue in no time and was really friendly and helpful. Thank you!
Denn was a consistent and patient assistant at helping me set up my first ever website. Im so grateful i came across one.com and their support is strong.
Support agent Nevea helped me with my enquiry on the chat option within my one.com portal. She was very profesional and was able to guide me through I needed to do.
Great service from one.com staff.
Great products and support!
Simply the Best!
I would strongly recommend one.com to anyone who needs a reliable service and support.
Thanks to Rafael and the team at one.com
Excellent service from MARKTWIN.
stright to the point and quick to respond.
10/10
Excellent chat assistance
I've always been a fan of one.com and greatly appreciate their support during my five years as a customer, but today I want to give a special shoutout to Denn from the support team. I had a complicated billing and downgrade issue after migrating my company's IT infrastructure, and she was an absolute lifesaver. Instead of giving me standard scripted replies, Denn genuinely listened, understood my situation with an overpriced legacy plan, and went above and beyond to secure a manual refund exception for the unused months. She also flawlessly handled my account downgrade to a 'Domain Only' plan, ensuring my domain remained perfectly safe. Fast, empathetic, and incredibly professional. 5 stars, thank you, Denn!
Got great support from Marktwin, he was really helpful!
Marktwin was a great help in solving my issue about updating my PHP extended support so that I did not keep being charged a monthly fee. Thank you
I had an excellent experience with Denn from one.com support.
I contacted customer service because I had received some confusing information and was concerned about my account. Denn quickly understood the situation, explained everything clearly and reassured me that everything was in order.
He was very professional, patient, friendly and helpful throughout the conversation. What initially seemed stressful became clear and simple thanks to his support.
This is exactly the kind of customer service you hope to receive when you need help.
Thank you very much, Denn, for your excellent assistance. 10/10 and highly recommended!
Simply the Best!
I would strongly recommend one.com to anyone who needs a reliable service and support.
Thanks to Rafael and the team at one.com
Excellent service from MARKTWIN.
stright to the point and quick to respond.
10/10
Excellent chat assistance
I've always been a fan of one.com and greatly appreciate their support during my five years as a customer, but today I want to give a special shoutout to Denn from the support team. I had a complicated billing and downgrade issue after migrating my company's IT infrastructure, and she was an absolute lifesaver. Instead of giving me standard scripted replies, Denn genuinely listened, understood my situation with an overpriced legacy plan, and went above and beyond to secure a manual refund exception for the unused months. She also flawlessly handled my account downgrade to a 'Domain Only' plan, ensuring my domain remained perfectly safe. Fast, empathetic, and incredibly professional. 5 stars, thank you, Denn!
Got great support from Marktwin, he was really helpful!
Marktwin was a great help in solving my issue about updating my PHP extended support so that I did not keep being charged a monthly fee. Thank you
I had an excellent experience with Denn from one.com support.
I contacted customer service because I had received some confusing information and was concerned about my account. Denn quickly understood the situation, explained everything clearly and reassured me that everything was in order.
He was very professional, patient, friendly and helpful throughout the conversation. What initially seemed stressful became clear and simple thanks to his support.
This is exactly the kind of customer service you hope to receive when you need help.
Thank you very much, Denn, for your excellent assistance. 10/10 and highly recommended!
Simply the Best!
I would strongly recommend one.com to anyone who needs a reliable service and support.
Thanks to Rafael and the team at one.com
Excellent service from MARKTWIN.
stright to the point and quick to respond.
10/10
Excellent chat assistance
I've always been a fan of one.com and greatly appreciate their support during my five years as a customer, but today I want to give a special shoutout to Denn from the support team. I had a complicated billing and downgrade issue after migrating my company's IT infrastructure, and she was an absolute lifesaver. Instead of giving me standard scripted replies, Denn genuinely listened, understood my situation with an overpriced legacy plan, and went above and beyond to secure a manual refund exception for the unused months. She also flawlessly handled my account downgrade to a 'Domain Only' plan, ensuring my domain remained perfectly safe. Fast, empathetic, and incredibly professional. 5 stars, thank you, Denn!
Got great support from Marktwin, he was really helpful!
Marktwin was a great help in solving my issue about updating my PHP extended support so that I did not keep being charged a monthly fee. Thank you
I had an excellent experience with Denn from one.com support.
I contacted customer service because I had received some confusing information and was concerned about my account. Denn quickly understood the situation, explained everything clearly and reassured me that everything was in order.
He was very professional, patient, friendly and helpful throughout the conversation. What initially seemed stressful became clear and simple thanks to his support.
This is exactly the kind of customer service you hope to receive when you need help.
Thank you very much, Denn, for your excellent assistance. 10/10 and highly recommended!
