Just got super good support by MARKTWIN at One.com. Very thorough and knows what hes doing. Super friendly and service minded. Sorted out my problems by guiding me with a few steps.
Great Customer Service. Today I was helped by MARKTWIN using the chat support regarding an issue on one of my domains, he was very kind and prompt. It's not the first time I had to reach out to them and I can only recommend their efforts.
Support from stuff (Rafael personally was great)
I received a great help from Nevea of the support team explaining why I was charged extra for the Website Builder,add-on, in case your website contains more than one (no pun intended :-) ) page. Pages removed, and so is the add-on.
Denn at customer support. What a service, she helped me a lot. Very detailed description on what to do and very patient.
Denn from the support was a great help!
The suspension of my website without a warning wasn't great but the support was :)
Probably not the cheapest, but really good. Especially the support. Got great help from Rafael on a friday evening, despite it being my mess..
Thanks!
Bought a domain and had some issues with the approvals and transfer of ownership, but I got in touch with their support in less than 10min, I explained the issues and I received all the help I needed without any complaints, the supporter Mark Anthony was thorough and very helpful, can only recommend using one.com for their fast service and support
The company one.com is great in many aspects. Beyond the tools they provide, they provide a very high quality service. I used the chat often, there was no a single case, where I was upset. Mark Anthony and Cyrus, two excellent persons, who did everything to provide me answers to my all questions. From 1 to ten, I give them 11 points.
Just got super good support by MARKTWIN at One.com. Very thorough and knows what hes doing. Super friendly and service minded. Sorted out my problems by guiding me with a few steps.
Great Customer Service. Today I was helped by MARKTWIN using the chat support regarding an issue on one of my domains, he was very kind and prompt. It's not the first time I had to reach out to them and I can only recommend their efforts.
Support from stuff (Rafael personally was great)
I received a great help from Nevea of the support team explaining why I was charged extra for the Website Builder,add-on, in case your website contains more than one (no pun intended :-) ) page. Pages removed, and so is the add-on.
Denn at customer support. What a service, she helped me a lot. Very detailed description on what to do and very patient.
Denn from the support was a great help!
The suspension of my website without a warning wasn't great but the support was :)
Probably not the cheapest, but really good. Especially the support. Got great help from Rafael on a friday evening, despite it being my mess..
Thanks!
Bought a domain and had some issues with the approvals and transfer of ownership, but I got in touch with their support in less than 10min, I explained the issues and I received all the help I needed without any complaints, the supporter Mark Anthony was thorough and very helpful, can only recommend using one.com for their fast service and support
The company one.com is great in many aspects. Beyond the tools they provide, they provide a very high quality service. I used the chat often, there was no a single case, where I was upset. Mark Anthony and Cyrus, two excellent persons, who did everything to provide me answers to my all questions. From 1 to ten, I give them 11 points.
Just got super good support by MARKTWIN at One.com. Very thorough and knows what hes doing. Super friendly and service minded. Sorted out my problems by guiding me with a few steps.
Great Customer Service. Today I was helped by MARKTWIN using the chat support regarding an issue on one of my domains, he was very kind and prompt. It's not the first time I had to reach out to them and I can only recommend their efforts.
Support from stuff (Rafael personally was great)
I received a great help from Nevea of the support team explaining why I was charged extra for the Website Builder,add-on, in case your website contains more than one (no pun intended :-) ) page. Pages removed, and so is the add-on.
Denn at customer support. What a service, she helped me a lot. Very detailed description on what to do and very patient.
Denn from the support was a great help!
The suspension of my website without a warning wasn't great but the support was :)
Probably not the cheapest, but really good. Especially the support. Got great help from Rafael on a friday evening, despite it being my mess..
Thanks!
Bought a domain and had some issues with the approvals and transfer of ownership, but I got in touch with their support in less than 10min, I explained the issues and I received all the help I needed without any complaints, the supporter Mark Anthony was thorough and very helpful, can only recommend using one.com for their fast service and support
The company one.com is great in many aspects. Beyond the tools they provide, they provide a very high quality service. I used the chat often, there was no a single case, where I was upset. Mark Anthony and Cyrus, two excellent persons, who did everything to provide me answers to my all questions. From 1 to ten, I give them 11 points.
I have been a customer of one.com for many years, and I can genuinely recommend them.
Over the years, I have also managed websites for sports clubs, friends and small businesses. Whenever I have taken responsibility for someone else's website, one.com has been my preferred hosting provider.
Before becoming a one.com customer, I had some unfortunate experiences with another hosting provider, including security vulnerabilities and frequent downtime. Since switching to one.com, my experience has been completely different. I have never had any problems with their hosting services, and everything has been consistently reliable and stable throughout the years.
I also recently received excellent customer support. My situation was handled with understanding and kindness, which made a difficult situation much easier.
Based on my many years of experience, I can confidently give one.com my highest recommendation.
Fast support with knowledgeable staff. Good conversation with support staff who got straight to the point and sorted the issue out.
Got help from M!arktwin at One.com, and it was really good. I did not know how or what to do, but he guided me!
Thanks Marktwin
Lovely was wonderful, solving my problems!
I just got the chance to get guidance for uploading my Html to the correct server using SFTP.... This guidance was with the help from Denn.... This could not have been greater, and I do hope to get support from Denn every time I need, as this help was smooth and clear :) Thanks again for such a great experience solving my issue quickly and easy. / Michael
I needed support to learn the ropes of using one.com, and Denn was just great. Understood my questions and provided good answers that went beyond the minimum: clarified what i asked and also what I could have meant by my question, so as to leave no doubt I got the information I needed.
I had a great experience with one.com support. Both Rafael and Adrian were very helpful, patient, and professional. They answered all my questions clearly and took the time to explain the details I needed. I really appreciate their support, kindness, and excellent customer service. Thank you, Rafael and Adrian!
I accidentally deleted an important mail, but i didn't have the back up subscription. Nevertheless one.com had a back up regardless of my subscription situation. On top of that, they helped me get my emails back without having to adjust my subscription. I'm very grateful for all the support.
I have been a customer of one.com for many years, and I can genuinely recommend them.
Over the years, I have also managed websites for sports clubs, friends and small businesses. Whenever I have taken responsibility for someone else's website, one.com has been my preferred hosting provider.
Before becoming a one.com customer, I had some unfortunate experiences with another hosting provider, including security vulnerabilities and frequent downtime. Since switching to one.com, my experience has been completely different. I have never had any problems with their hosting services, and everything has been consistently reliable and stable throughout the years.
I also recently received excellent customer support. My situation was handled with understanding and kindness, which made a difficult situation much easier.
Based on my many years of experience, I can confidently give one.com my highest recommendation.
Fast support with knowledgeable staff. Good conversation with support staff who got straight to the point and sorted the issue out.
Got help from M!arktwin at One.com, and it was really good. I did not know how or what to do, but he guided me!
Thanks Marktwin
Lovely was wonderful, solving my problems!
I just got the chance to get guidance for uploading my Html to the correct server using SFTP.... This guidance was with the help from Denn.... This could not have been greater, and I do hope to get support from Denn every time I need, as this help was smooth and clear :) Thanks again for such a great experience solving my issue quickly and easy. / Michael
I needed support to learn the ropes of using one.com, and Denn was just great. Understood my questions and provided good answers that went beyond the minimum: clarified what i asked and also what I could have meant by my question, so as to leave no doubt I got the information I needed.
I had a great experience with one.com support. Both Rafael and Adrian were very helpful, patient, and professional. They answered all my questions clearly and took the time to explain the details I needed. I really appreciate their support, kindness, and excellent customer service. Thank you, Rafael and Adrian!
I accidentally deleted an important mail, but i didn't have the back up subscription. Nevertheless one.com had a back up regardless of my subscription situation. On top of that, they helped me get my emails back without having to adjust my subscription. I'm very grateful for all the support.
I have been a customer of one.com for many years, and I can genuinely recommend them.
Over the years, I have also managed websites for sports clubs, friends and small businesses. Whenever I have taken responsibility for someone else's website, one.com has been my preferred hosting provider.
Before becoming a one.com customer, I had some unfortunate experiences with another hosting provider, including security vulnerabilities and frequent downtime. Since switching to one.com, my experience has been completely different. I have never had any problems with their hosting services, and everything has been consistently reliable and stable throughout the years.
I also recently received excellent customer support. My situation was handled with understanding and kindness, which made a difficult situation much easier.
Based on my many years of experience, I can confidently give one.com my highest recommendation.
Fast support with knowledgeable staff. Good conversation with support staff who got straight to the point and sorted the issue out.
Got help from M!arktwin at One.com, and it was really good. I did not know how or what to do, but he guided me!
Thanks Marktwin
Lovely was wonderful, solving my problems!
I just got the chance to get guidance for uploading my Html to the correct server using SFTP.... This guidance was with the help from Denn.... This could not have been greater, and I do hope to get support from Denn every time I need, as this help was smooth and clear :) Thanks again for such a great experience solving my issue quickly and easy. / Michael
I needed support to learn the ropes of using one.com, and Denn was just great. Understood my questions and provided good answers that went beyond the minimum: clarified what i asked and also what I could have meant by my question, so as to leave no doubt I got the information I needed.
I had a great experience with one.com support. Both Rafael and Adrian were very helpful, patient, and professional. They answered all my questions clearly and took the time to explain the details I needed. I really appreciate their support, kindness, and excellent customer service. Thank you, Rafael and Adrian!
I accidentally deleted an important mail, but i didn't have the back up subscription. Nevertheless one.com had a back up regardless of my subscription situation. On top of that, they helped me get my emails back without having to adjust my subscription. I'm very grateful for all the support.
