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Update - July 29, 2014 11:30 AM CET

The issue has now been solved, and all affected mail accounts are working again.

We apologize for the inconvenience these issues have caused.

Update - July 29, 2014 8:58 AM CET

Unfortunately the restore has not finished as estimated and is still ongoing. We expect the system to be fully operational again today at 11.30am CEST.

No emails will be lost during the operation. We apologize for any inconvenience this causes for our customers.

Update - July 28, 2014 11:34 PM CET

We expect restore to be done, and the system to be fully operational again, tomorrow morning at 09.00am CEST.

No emails will be lost during the operation. We apologize for any inconvenience this causes for our customers.

Update - July 28, 2014 10:32 PM CET

We do not yet know at what time we expect the system to be fully operational again.

We will update this page again at 00.00hrs CEST.

Update - July 28, 2014 8:30 PM CET

We do not yet know at what time we expect the system to be fully operational again.

We will update this page again at 22.30hrs CEST.

Mail server - July 28, 2014 6:34 PM CET

At the moment 0,1% of our customers can not access their e-mail accounts. An error has occurred on the filesystem.

We are working to get the system back online.

We will update this page again before 20.30hrs CEST, when we know at what time we expect the system to be fully operational again.

No data will be lost during the operation, and we apologize for any inconvenience this may cause.

About One.com

One.com is an innovative supplier of web hosting services. One.com (B-one) was established in 2002 in Denmark and is today one of the leading companies in Europe within the provision of domain names and sales of web hosting services.

Since the foundation of One.com (B-one) in 2002 by Jacob Jensen, One.com has experienced constant growth and has today more than 1,000,000 customers in 149 countries.

Today, One.com has more than 220 employees, a healthy, strong financial position and is fully geared to meeting the potentials and challenges of the future.

Award winning webhosting:

One.com has through the years achieved a wide recognition in some of the webhosting industry’s most thorough and demanding tests. Leading industry experts have among other things said:

Best in Netzsieger’s comparison of web hosts - December 2013

One.com is awarded editor’s choice in Netzsieger’s comparison of web hosts, with top marks on product coverage, performance, security, handling, help and support.

Editor’s Choice - PC Magazine Netherlands & Belgium - July-August 2009

"In this test One.com came out best, not only because you get a lot of web space, but also because everything is unlimited (traffic, e-mail accounts) and the price can’t be beaten." "Especially the perfect uptime of 99,99 % in 979 days is worth mentioning."

#1 UK Budget Web Hosting Provider - UK Web Host Directory - June 2009

One.com has been selected as the #1 UK Budget Web Hosting provider at the UK Web Host Directory for the best performing company under this category.

1# ’Unix Web Hosting’ Award Winning Provider - UK Web Host Directory - November 2008

One.com has been selected as the #1 UK Unix Web Hosting provider at the UK Web Host Directory for the best performing company under this category.

Recommended by Internetworld 2008

"One.com on the other hand, once again persuades when it comes to service security". "Inexpensive but good" Internetworld recommends One.com.

1 UK Budget Web Hosting provider - UK Web Host Directory - 2007

"One.com has been selected as the #1 UK Budget Web Hosting provider at the UK Web Host Directory for the best performing company under this category"

Best budget choice 2007 - Internetworld 2007

"Impresses with good service and outstanding accessibility despite a minimal price" "Despite very low prices One.com has one of the tests highest accessibilities. Furthermore the support answers promptly, also on weekends". "One.com pulls the longest straw and is the best budget choice".

Best budget choice 2006 - Internetworld - 2006

"The cheapest webhost provider of the test impresses with fast answering support and a generous amount of space". "One.com’s control panel is operative yet very simple". "One.com is still the obvious budget choice". "Impressive accessibility at an unbeatable price".

Vision:

From the start, the vision was to offer a simple, flexible and user-friendly product to both entry-level and professional users.

Organisation:

In order to be as competitive as possible on all markets, both in relation to private and business customers, One.com has registered companies in Denmark and Dubai.

In addition, we have sales offices in Germany, the United Kingdom and Holland.

One.com’s branch in Dubai is located in Dubai Internet City. Dubai Internet City is the ideal location for innovative companies as it provides the possibility of knowledge, sparring and collaboration with thousands of other IT companies.

There are engineering and support departments placed in Dubai and Denmark, and as of today we are offering support in the following languages: English, Danish, German, Dutch, French, Norwegian, Swedish and Italian. Our support departments answers more than 90.000 inquiries monthly.