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Setting or changing password (FTP)

Step 1 - Click SSH & FTP in the control panel
Step 2 - Click Send
Step 3 - Click Change password
Step 4 - Type your password and save

Step 1 - Click SSH & FTP in the control panel

Log in to your One.com control panel and click SSH & FTP, or SFTP & FTP, if you have a Starter package.

In the control panel, click SSH and FTP

Step 2 - Click Send

  1. Scroll down to FTP Administration and make sure FTP access is set to On.
  2. Click Send, to send an email with a change password link to your contact email address.
Check if FTP access is allowed and click Send

Step 3 - Click Change password

Open the email in your inbox and click Change password.

Open your inbox and click Change password

Step 4 - Type your password and save

  1. Type in your new password two times.
  2. Click Save to save your changes. After 20 minutes you can login with the new password.
Type in your new password twice and click Save

Related articles:

Changing the password (Control Panel)
How do I change my mail password?