What options can I set for shipping?

Add a flat rate shipping option
Add a weight-based shipping option

You can add multiple shipping options, giving your customers the option to choose. For example an express option that has faster delivery, but is also more expensive.

When you add a shipping option you can choose between a flat rate and a weight based rate. Which option is best for your shop depends on the products you sell, and the shipping options you want to offer your customers.


Set shipping costs

Add a flat rate shipping option

A flat rate has the same price for shipping regardless of weight. You need to specify a base fee and an extra fee for each additional item.

  1. Log in to your One.com control panel and click Webshop.
  2. Click Settings and Shipping, currency & VAT.
  3. Under Shipping, click Add new shipping option.
  4. Add a name for the option, for example Express or Premium. This will be displayed to the customer at checkout to choose from.
  5. For Flat fee you need to enter the base fee that will be charged for each order.
  6. Enter an additional fee under Extra fee per item. This will be added for each additional item.
  7. Type the amount above which shipping should be free. Leave the field empty if shipping is never free.
  8. Enter the countries to where you want to ship. Start by typing a country name and then select one of the available suggestions.
  9. Click Save.
  10. Click Save settings in the top left corner.
Tip! Give customers the option to collect items at your local store.

Add a new shipping option and name it "Pick up at store", or something similar. Set the shipping fee to zero and choose for which country or region this option is available.
A flat rate has the same price for shipping regardless of weight

Add a weight-based shipping option

A weight based rate changes according to the weight of a product. This can be useful because postal and shipping companies base their rates on the weight of the package.

  1. Log in to your One.com control panel and click Webshop.
  2. Click Settings and Shipping, currency & VAT.
  3. Select Weight-based rate.
  4. Add a name for the option, for example Express or Premium. This will be displayed to the customer at checkout to choose from.
  5. Set the weight ranges, for example 0 - 5kg. Click Add range if you want to add more. The first range always starts with 0 and the last one always ends with infinity.
  6. Enter a fee for each weight range.
  7. Enter the countries to where you want to ship. Start by typing a country name and then select one of the available suggestions.
  8. Click Save.
  9. Click Save settings in the top left corner.
Note: Remember to enter the weight for each product, if you want to offer your customers weight-based shipping.
A weight based rate changes according to the weight of a product.

Related articles:

Getting started with your webshop
How can I track an order?
How can I keep track of my stock?