Fix OneDrive sync issues

If you have problems with files that are not syncing correctly, check out Microsoft's troubleshoot guide.

Fix OneDrive sync problems

Select whether you are using Windows or a Mac and continue the troubleshooting guide to figure out what is wrong.

If the problems persist, please contact our support so we can help you solve it.

Tip: the OneDrive version that is included with Office 365 Plus is OneDrive for Business.

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