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Can I change the name of my domain?

It is not possible to change your domain, after it has been registered.

We register the domain, on your behalf with the domain registry, exactly as you typed it in on our website. Once the domain is registered, it is yours for the next 12 months. It is not possible to undo this.

Note: If you ordered the domain less than 15 days ago, you can use our money-back-guarantee to cancel your order. You can then place a new order for the domain that you want. Check out our guide for more information.

What is our money-back policy?

Change the domain of your existing website

If you want to change the domain for your existing site, you need to place a new order on our website, move all content, and then cancel the existing domain and web space. It is not possible to cancel only the domain, and keep the current web space.

We recommend to keep an overlap of a couple of months, where both domains are active. This way your visitors can get used to the new name, and you can forward any mails that are sent to your old email addresses.

Please feel free to contact our support for more information. We are happy to advice you about the best way to proceed and to guide you through the process.

Tip: If you have one of our bigger packages, you can buy add-on domains. That way you simply add an extra domain to your subscription and redirect it to your current website.

Related articles:

What are add-on domains?
How do I transfer my domain to One.com?