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Guides & FAQ

Getting Started

Getting started

Guides: Logging on to the Control panel; Creating a new email account; Creating a website; Creating a Cloud Drive

General

General

Guides: Logging on to the Control Panel; Changing the password (Control Panel/FTP)

FAQ: When will my web space be set up?; Which mail account will the code letter be sent to?; How do I choose a good password?; How do I protect my password?; What should I do with the e-mail asking for my password?

Homepage

Web Editor

Guides: Getting started with Web Editor; VIDEO: How do I create a webpage with Web Editor?

FAQ: What is Web Editor?; Where can I find a video introduction to Web Editor?; What is required for me to be able to use Web Editor?; What do the icons in Web Editor mean?; Which templates can I use in Web Editor?; How do I change template for an existing page?; How do I create a page with a different template?; How do I add a component to a page in Web Editor?; How do I move a component from a template to a page?; How do I make a link in Web Editor?; How do I make a mailto-link in Web Editor?; How do I create a link on an image in Web Editor?; How do I remove a link in Web Editor?; How do I insert a main menu?; How do I insert a sub menu?; How do I add a new page?; How do I add a subpage?; How do I hide a page?; How do I delete a page?; How do I make a page my Start Page?; How do I make my Start Page an ordinary page?; How do I use Google Web Fonts in Web Editor?; How do I insert my Google Analytics code?; How do I show a big version of my image?

Gallery

FAQ: How big videos can I upload to the Gallery?; Which video formats can I import to the Gallery?

Blog

Guides: Creating a blog; Administration of the blog; Using the blog; Troubleshooting Blog

FAQ: Which templates can I use for my blog?

WebCreator

Guides: Creating a web page in WebCreator; Using WebCreator; Webcreator functions; Troubleshooting WebCreator

MySQL & PHP

Guides: MySQL password; PHP configuration

FAQ: Is there a size limit for my database?; How do I create a connection to the database?; How do I administrate the database?; What is PHP safe mode and open basedir?; Where can I find information on PHP?; What is the PHP connection string?; Where can I find the File System Path for my domain?

FTP

FAQ: What is FTP?; Where can I obtain a FTP client?; How do I log on using FTP?; Where should I place my files?

Web File Manager

Guides: Using Web File Manager

Advanced

Guides: Logfiles

FAQ: How do I set up FormMail?

Email

Email

Guides: Creating a new email account; Mail Administration; Setting up a vacation message/Out of office auto reply

FAQ: How do I create a mail account?; How do I change my mail password?; What size emails can I send and recieve?; What is IMAP and POP3?; Can I use SSL with my email?; Can I specify a fixed size for my mail accounts?; What is an alias?; How do I create an email alias?; How do I set up a mail account in, for example, Outlook?; Can I use your SMTP server?; My (smtp) port 25 is closed. Can I still send via you?; Can I send mails from my website?

Webmail

Guides: Logging on to webmail

FAQ: How do I use webmail?; The webmail passwords do not work?

Email setup

Guides: Setting up Microsoft Outlook 2010; Setting up Microsoft Outlook 2007; Setting up Microsoft Outlook 2011 for Mac; Setting up Microsoft Outlook; Setting up Outlook Express; Setting up Thunderbird; Setting up Opera Mail; Setting up Mail OS X; Setting up Windows Mail; Setting up Windows Live Mail; Setting up Windows Live Mail 2011; Setting up Windows Phone; Setting up Nokia/Symbian Mobile Phones; Setting up mail on iPhone/iPad/iOS; Setting up Android Email; Setting up a Mobile Phone

Virus & Spam

Guides: Configuring virus and spam filter

FAQ: How do I configure the spam filter?; How do I configure the virus filter?

Cloud Drive

Cloud Drive

Guides: Using Cloud Drive; Creating a Cloud Drive user; Using One.com Cloud Drive on Windows; Using One.com Cloud Drive on iPhone; Using One.com Cloud Drive on iPad; Using One.com Cloud Drive Apps on Android

FAQ: What is Cloud Drive?; How to get started with Cloud Drive?; Where can I download the Cloud Drive software?; Can I access my Cloud Drive by FTP?; How do I share Cloud Drive with others?; How do I share in Cloud Drive for Windows?; How do I delete a Cloud Drive?; How do I delete a folder only on my computer?; How do I synchronize a folder on my computer?; How do I upload a file in Web File Manager?; How do I access Cloud Drive with WebDAV?; How do I uninstall Cloud Drive on my Mac?; What file types are excluded from Cloud Drive sync?; What are the system requirements for Cloud Drive?; What are the system requirements for .NET Framework?; What does the error message in Cloud Drive mean?; What is encryption?

Domain

Domain

FAQ: Who is registered as the domain owner?; How do I transfer my .com/.net/.org name domain to you?; How do I transfer my .dk domain to you?; How long does it take to transfer a domain to One.com?; Why has my .dk domain not been transferred?; Why is my .dk domain not working?; What is an Internationalized Domain Name (IDN)?; Who is Domain Registry Of America (DROA)?; Who do I pay the annual domain fee to?; Can I have several domains on one web space?; Can I change the name of my domain?; How do I create a sub-domain?; How do I redirect my users to a different domain/site?

DNS

Guides: DNS

FAQ: What is DNS?

Subscription

Subscription

Guides: Owner Details; Subscription; How to update credit card details for automatic renewal payment; Setting up Multi Admin; Using Multi Admin

FAQ: How can I pay?; Cancellation - how do I cancel my subscription?; When will I receive a renewal invoice?; What is the One.com Referral Program?

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