Home Guides & FAQ

FAQ (Frequently Asked Questions)

General
When will my web space be set up?
Which mail account will the code letter be sent to?
How can I pay?
Cancellation - how do I cancel my subscription?
When will I receive a renewal invoice?
Domain
Who is registered as the domain owner?
Who do I pay the annual domain fee to?
Can I have several domains on one web hotel?
How long does it take to move a domain to One.com?
Can I change the name of my domain?
How do I move my .com/.net/.org/.info/.biz/.name domain to you?
What is an Internationalized Domain Name (IDN)?
Who are Domain Renewal Group and Domain Registry Of America (DROA)?
Mail
How do I set up a mail account?
Can I specify a fixed size for my mail accounts?
What is an alias?
How do I set up a mail account in, for example, Outlook?
Can I use your SMTP server?
My provider has closed (smtp) port 25. Can I still send via you?
Can I send mails from my web site?
How do I configure the spam filter?
How do I configure the virus filter?
How do I use webmail?
The webmail codes do not work?
What size e-mails can I send and recieve?
What is IMAP and POP3?
FTP
What is FTP?
Where can I obtain a FTP client?
How do I log on using FTP?
Where should I place my files?
What should the directories be used for?
PHP
Do you run PHP in Safe Mode?
Were can I find information on PHP?
What does the PHP connection string to my MySQL database look like?
MySQL
Is there a size limit for my database?
Where can I obtain information on MySQL?
What information do I need to create a connection to the database?
How do I administrate the database?
Script & Programming
How do I set up FormMail?
How do I create a sub-domain?
UNIX PATH
How do I redirect my users to a different domain/site?
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