Home Guides & FAQ

FAQ (Frequently Asked Questions)

Domain
Who is registered as the domain owner?
How do I move my .com/.net/.org/.info/.biz/.name domain to you?
What is an Internationalized Domain Name (IDN)?
Who is Domain Registry Of America (DROA)?
Who do I pay the annual domain fee to?
Can I have several domains on one web hotel?
How long does it take to move a domain to One.com?
Can I change the name of my domain?
How do I transfer my .dk domain to you?
Why has my .dk domain not been transferred?
Why is my .dk domain not working?
FTP
What is FTP?
Where can I obtain a FTP client?
How do I log on using FTP?
Where should I place my files?
What should the directories be used for?
General
When will my web space be set up?
Which mail account will the code letter be sent to?
How can I pay?
Cancellation - how do I cancel my subscription?
What is my AFNIC nameholder key and NIC-handle ?
When will I receive a renewal invoice?
Mail
How do I set up a mail account?
How do I use webmail?
The webmail codes do not work?
What size e-mails can I send and recieve?
What is IMAP and POP3?
Can I specify a fixed size for my mail accounts?
What is an alias?
How do I set up a mail account in, for example, Outlook?
Can I use your SMTP server?
My provider has closed (smtp) port 25. Can I still send via you?
Can I send mails from my website?
How do I configure the spam filter?
How do I configure the virus filter?
MySQL
Is there a size limit for my database?
Where can I obtain information on MySQL?
What information do I need to create a connection to the database?
How do I administrate the database?
PHP
Do you run PHP in Safe Mode?
Were can I find information on PHP?
What is the PHP connection string to my MySQL database?
Script & Programming
How do I set up FormMail?
How do I create a sub-domain?
UNIX PATH
How do I redirect my users to a different domain/site?
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