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Manage your DNS settings

What is DNS?

DNS is an abbreviation for Domain Name System. Essentially it is a protocol for forwarding your domain or parts of it, to somewhere else. For example, you can forward to another server, IP-address, another domain or mail server. You can administer the DNS settings in the Control Panel.

Forwarding a domain to another IP-address (A record)

An A record is used to forward a (sub)domain to an IP-address. In order to forward your domain hosted by One.com to an IP-address you have received, you need to make some changes in your web space Control Panel. Log on to your Control Panel at www.one.com and click DNS Advanced.

Click the DNS Advanced icon

Check the box for Advanced web DNS settings

Click Update

Click the Update button

Under Standard web DNS settings, disable the following two records:

example.com and www.example.com

example.com being your domain hosted by One.com.

These are the top and the bottom record in the list:

Disable standard web DNS settings

Click Approve to confirm.

Approve this setting

Under Personal web DNS settings, create the two new records starting with www.example.com

In the left hand box, type www

In the dropdown menu in the middle, select A

In the right hand box, type in the IP you have received, for example 127.0.0.1

Type in the IP-address

Click Add DNS setting

Click to add the DNS setting

The first new record is now done.

For the second record, leave the left hand box blank.

In the middle dropdown menu, select A

In the right hand box, type in the IP you have received again, for example 127.0.0.1

Finally click Add DNS setting

Add another DNS record

You have now set up your domain to send its traffic on to your external web space. These changes will take at least 90 minutes to take effect.

The DNS forward is completed.

Whenever you wish to use the default DNS settings for your domain hosted by One.com, just click Reset Web DNS. This will reset all settings to default.

Reset Web DNS

Forwarding a domain using a CNAME

A CNAME is an IP-alias which is useful if you want to forward many names (for example subdomains) to the same IP-address. A CNAME ties a name to an A-record. Instead of making several A-records, you can create CNAMEs that are tied to one A-record. The advantage of a CNAME is that if you at some point would have to change the IP-address of your server, all you would have to do is change the IP-address of the A-record in order to change the IP for the CNAMEs as well.

In order to forward your domain hosted by One.com to a CNAME, you need to make some changes in your web space Control Panel. Log on to your Control Panel at www.one.com and click DNS Advanced.

Click the DNS Advanced icon

Check the box for Advanced web DNS settings

Click Update

Click the Update button

Under Standard web DNS settings, disable the following two records: example.com and www.example.com

example.com being your domain hosted by One.com.

These are the top and the bottom record in the list:

Disable standard web DNS settings

Click Approve to confirm.

Approve this setting

Under Personal web DNS settings, create the two new records starting with www.example.com

In the left hand box, type www

In the dropdown menu in the middle, select CNAME

In the right hand box, type in the CNAME you have received (or created), for example cname.domain.com.

Type in the CNAME

Click Add DNS setting

The first new record is now done.

CNAME record has been created

For the second record, leave the left hand box blank.

In the middle dropdown menu, select Web forward

In the right hand box, type in your domain with www. for example: www.example.com

Finally click Add DNS setting

A CNAME is used for www.example.com, and a web forward is used for example.com.

Set up the web forward for your domain

You have now set up your domain to send its traffic on to your external web space. These changes will take at least 90 minutes to take effect.

The Web forward and CNAME setup is done.

Whenever you wish to use the default DNS settings for your domain hosted by One.com, just click Reset Web DNS. This will reset all settings to default.

Reset Web DNS

Forwarding a domain using a Web forward or a Web alias

A web forward is used to redirect visitors from one domain to another. For example, if you create a web forward from example.com to anotherdomain.com, everyone who enters example.com will be redirected to anotherdomain.com automatically.

A web alias does the same, except that the URL in the browser would still be example.com, however the displayed content would be that of anotherdomain.com.

In order to forward your domain hosted by One.com using a web forward or a web alias, you need to make some changes in your web space Control Panel. Log on to your Control Panel at www.one.com and click DNS Advanced.

Click the DNS Advanced icon

Check the box for Advanced web DNS settings

Click Update

Click the Update button

Under Standard web DNS settings, disable the following two records:example.com and www.example.com

example.com being your domain hosted by One.com.

These are the top and the bottom record in the list:

Disable standard web DNS settings

Click Approve to confirm.

Approve this setting

Under Personal web DNS settings, create the two new records starting with www.example.com, example.com being your domain hosted by One.com.

In the left hand box, type www

In the dropdown menu in the middle, select Web forward or Web alias.

In the right hand box, type in the domain name you want to forward your domain to, in this example domain.com.

Click Add DNS setting

The first new record is now done.

Select Web alias or Web forward for the first record

For the second record, leave the left hand box blank.

In the dropdown menu in the middle, select Web forwardor Web alias.

In the right hand box, type in the domain name you want to forward your domain to, in this example domain.com.

Finally click Add DNS setting

Select Web alias or Web forward for the second record

You have now set up your domain to send its traffic on to your external web space. These changes will take at least 90 minutes to take effect.

The Web forward or Web alias setup is done

Whenever you wish to use the default DNS settings for your domain hosted by One.com, just click Reset Web DNS. This will reset all settings to default.

Reset Web DNS

Changing MX Records (Mail DNS)

An MX record is a mail DNS tool. Changing MX records becomes relevant if you want to use your own mail server, like for example Microsoft Exchange Server. In this example we assume that you have your mail server on the IP-address 123.123.123.123.

In order to change MX records, you need to make some changes in your web space Control Panel. Log on to your Control Panel at www.one.com and click DNS Advanced.

Click the DNS Advanced icon

Check the box for Advanced web DNS settings

Click Update

Click the Update button

Under Advanced web DNS settings, create a new record called mail

In the left hand box, type mail

In the dropdown menu in the middle, select A

In the right hand box, type in the relevant IP, for example 123.123.123.123

Set up the web forward for your domain

Click Switch to Mail DNS settings.

Switch to Mail DNS settings

Select and click Update.

Setup different mail servers

Click Approve to continue setting up custom mail servers.

Approve to set up custom mail servers

In the Server field, type in mail.example.com, mail being your newly created A record and example.com being your domain hosted by One.com.

In Value type 10.

Finally click Add DNS setting.

Add personal mail DNS settings

You have now set up your mail to use a custom mail server. These changes will take at least 90 minutes to take effect.

If you want to use one or more backup mail servers you can create additional MX records. They must be given different values, and the one with the lowest value will be requested first. If a server does not respond, the next higher number will be requested etc. By using the values 10, 20, 30 etc., it is easy to create more MX records without having to alter the existing MX records.

Whenever you wish to use One.com’s mail servers for your domain, just click Reset Mail DNS. This will reset all settings to default.

Reset Mail DNS