Mail Administration

The following guides refer to the Mail-administration unless stated otherwise. To find the Mail-administration, log on to the control panel and select Mail-administration.

Learn how to create a mail account.

In the Control Panel select Mail administration.

Changing the mail password

To change the mail password, locate your e-mail address in the list and click Edit.

Changing password for your email account.

Enter your new password in the empty fields and click Save.

Editing password and mail forward for the email account.

Deleting an e-mail address

To delete an e-mail address, locate it on the list and click Remove.

Deleting an email address by removing it from the mail account list.

Then confirm deletion by clicking Approve.

Approving will delete the account and all emails saved on the account.

Note: When deleting an e-mail account all mails saved on that account will be deleted.

Forwarding mails

To forward mails, locate the e-mail address you wish to forward from on the list and click Edit.

Editing account properties to set up mail forwarding.

Click Yes under Would you like to forward mails to other e-mail accounts?

Select forwarding of mails to other e-mail accounts.

Then type the e-mail address you wish to forward to and click Next.

Type the email address you want to forward to.

Repeat this for each e-mail address you wish to forward to, then click Save.

All the forwarded mail addresses are displayed in the list.

Note: when forwarding mails from an e-mail account, the forwarded mails will be saved in the mailbox of the accounts that are forwarded from.

Forwarding mails without saving copy

To forward mails sent to an e-mail address without saving a copy on the server, create an Alias (see next chapter).

Alias

An alias is an e-mail address with the sole purpose of forwarding mails. This means that no mails will be saved in a mailbox for an alias e-mail address.

To set up an alias click New alias.

Setting up an alias email address.

Enter a new e-mail address of your choice.

Creating an alias by typing in the name of the account.

Then type the e-mail address you wish to forward to and click Next.

Entering the email address to forward to.

Repeat this for each e-mail address you wish to forward to, then click Save.

All forwards on the domain are shown in the list.

Editing an alias

To add or remove mail addresses from an alias’ forward list, locate it in the list and click Edit.

Changes to an alias can be made via the list of aliases.

Then either click Remove to delete an address from the list, or fill in an e-mail address and click Next.

Removing or adding an alias email address is done in one click.

When done, click Save.

Last step is to save the changes to the mail forwards settings.

Deleting an alias

To delete an alias, locate it on the list and click Remove.

Removing an alias from the list will delete the alias.

Then confirm deletion by clicking Approve.

Clicking Approve will confirm the deletion of the alias.

Note: Deleting an alias will have no effect on saved e-mails or the e-mail addresses the alias forwards to.

Catch-all address

A catch-all address is an e-mail address on your domain which receives all e-mails sent to a non-existing e-mail account on your domain. This means that catch-all addresses in general receive a lot of spam. Please consider this. If in doubt, do not activate a catch-all address.

To set up a catch-all address choose Use the following "catch-all" address.

Select an address to be the catch-all address.

Type the e-mail address to be used as catch-all (this must be an already existing e-mail address on your domain) and click Update.

Updating the settings will make the entered address the catch-all address.

Virus & Spam

To learn how to configure the virus- & spamfilter, please follow our guide: Configuring virus and spam filter.

Configuring the virus- and spamfilter.

Logging on to webmail

To learn how to log on to the webmail, please follow our guide: Logging on to webmail.

Logging on to the webmail is described in our guide.

Setting up mail client

You can set up the e-mail account created through the control panel in a variety of mail clients. Below is a list of guides for the most popular programs:

Microsoft Outlook
Windows Phone
Thunderbird
Mail OS X
iPhone/iPad/iOS