Home Guides & FAQ

Using Bix on Mac

Install Bix on your Mac

Download the software and locate the file OneComCloudDriveInstaller.pkg on your computer.

The downloaded file is by default saved in your Downloads folder. If you are unsure where the file is saved, check the download settings for your browser.

Note: You need OS X 10.6 or higher to install Bix on your Mac.

Download One.com Cloud Drive software for Mac.

Open the file OneComCloudDriveInstaller.pkg.

Open the downloaded file on your Mac.

In OS X 10.7.5 and above, there is an extra security feature, called Gatekeeper. By default, Gatekeeper only lets you install applications downloaded from the Mac App Store or signed with a Developer ID. With Gatekeeper activated, you cannot double-click on the One.com installer to start the installation.

Gatekeeper controls downloaded software on your Mac.

Open the context menu, by either right clicking or pressing Ctrl while clicking the file.

In the context menu click Open.

Click Open again, to confirm that you want to open the file you downloaded from One.com.

Confirm opening of the One.com software on your Mac

Click Continue to continue the installation process.

Continue the installation on your Mac.

Click Continue again.

Click continue again on your Mac.

Click Agree, to accept the terms in the software license agreement.

Accept license agreement for One.com Cloud Drive for Mac.

Click Install.

Start the installation of Cloud Drive on your Mac.

Depending on your System Settings, you might be asked to allow changes.

Enter the administration password for the computer, and click OK.

Confirm installation with your Mac’s administration password.

Please wait while the Bix application is being installed.

Wait while Cloud Drive is installed on your Mac.

Click Close to exit the installer window.

Close the installer window after a successfull installtion on your Mac.

Login, setup folders to sync and select encryption

When the installation is complete, you will be asked to login with your Bix user.

In the Bix login window, enter your email and password for your Bix-user and click Login.

Note: Remember to create a drive in the One.com Control Panel first, to be able to access it through the Bix application.

Log on Cloud Drive on your Mac.

From the list of drives select the drive you want to use and click Next.

Select Cloud Drive in the list showing on your Mac.

Select which folders on your Mac that you want to sync with Bix.

You have two options when selecting folders to sync:

Sync/backup below folders (Recommended)
Customer selection of folders and encryption (Advanced Users)

When using the Recommended option these folders will be selected by default:
Documents, Pictures, Music, Movies and Desktop.

Click Next.

You can always add more folders to sync later, see the section "Adding more folders to sync" later in this guide.

Select folders on your Mac.

When selecting the option Advanced Users ("Customer selection of folders and encryption") we recommend that you use Server side encryption.

Click Next.

Select encryption for Cloud Drive on your Mac.

Select the folders you want to add for sync.

If you want to add a folder that is not already displayed, click Add another folder.

Add more folders for sync on your Mac.

Select the folder you want to add and click Open.

Select folders and click Open on your Mac.

All the folders you have selected to sync will be displayed.

Click OK to start the synchronization and open the application.

Confirm the selection of folders by clicking OK on your Mac.

Keep track of files with the File Viewer

The File Viewer gives you an overview of files and folders connected to your drive.

Overview of files with Cloud Drive’s File Viewer on your Mac.

Click the folder to view the content in Finder on your Mac.

Click folder to view content on your Mac.

Change a synced folder’s location by selecting a new path

To view or edit the settings for a folder, you click either the status icon or the cog icon placed next to the name of the folder.

Click icon to edit how a folder is synced on your Mac.
  1. Click the field with the folder’s path.
  2. Change the folder’s location by selecting a new path.
  3. Click Save.
  4. Location for synchronisation of files on your Mac.
  5. Choose either to Move (Recommended) or Copy the folder to the new location you have selected.
  6. Click Save to save the new location for the folder.
Choose Move or Copy when updating location on your Mac.

Stop synchronization of a synced folder

If you want to stop the active synchronization for a folder, click the status icon or the cog icon to change the settings.

Uncheck Sync to location and click Save.

Stop synchronization of a folder on your Mac.

The status icon changes from green to white. The folder will no longer be synced with your computer.

The color of the icon tells if a file is synced or not on your Mac.

It is also possible to stop the synchronization of a folder, by right clicking a folder in the File Viewer and selecting Cancel Sync.

Note: This option is only available when sync is in progress.

Cancel sync from the context menu on your Mac.

Sync a folder from Bix to your Mac

You can download and start to sync any folder from Bix to your Mac.

  1. Locate the folder you want to sync.
  2. Click the white status icon to activate sync for this specific folder.
  3. Select the location on your computer where you want to sync the folder to.
  4. Click Save.
Sync a folder from Cloud Drive to your Mac.

Sync a folder on your Mac to Bix

Sync folders placed locally on your computer to your drive:

  1. Click Add folder to sync in Bix’s File Viewer.
  2. Select the folder you want to add to your drive.
  3. Click Open.
Sync a folder on your Mac to Cloud Drive.

Add multiple drives placed on different domains

You can add another drive by clicking Add drive and entering the login information for the drive you want to add.

If the option Add drive is not showing, click the icon with stripes, to show the pane with tabs. Select the tab Drives.

The drives you add can even be placed on different domains.

Add multiple Cloud Drives on your Mac placed on different domains.

All added drives will be displayed under the tab Drives in the File Viewer.

Tip: Hide and show the pane displaying drives by clicking the icon with stripes.

Added Cloud Drives will be displayed under the tab Drives on your Mac.

Restore folders from Bix

You can restore a folder or file on Bix to your computer by clicking Restore.

Restore folders from Cloud Drive on your Mac.

Select the time and date that you want to restore back to and click Refresh.

Select the time you want to restore back to on your Mac.

Select the folder you want to restore.

Set the location for where you want the restored folder to be placed and click Open.

Click Restore.

Set the location on your Mac where you want the restored files.

Change preferences for the application

The Bix application has some features that only can be accessed by clicking the Bix icon in the menu bar on your Mac.

Preferences - settings for Bix on your computer.
Progress - shows the status for synchronizations.
About - tells you which version of the Bix software your computer is running.
Quit - by clicking this option you quit the Bix application.
Use the menu bar to change preferences for Cloud Drive on your Mac.

To change the settings for Bix on your computer, click the Bix icon in the menu bar, and click Preferences.

Applications settings: options for hiding the dock icon, disabling auto start and setting the language for the application.

Application settings for Cloud Drive on your Mac.

Log: shows the log for the latest actions performed by the application. If you want open the folder with the log files, click Open Log Folder.

Show the log for Cloud Drive on your Mac.

Job settings: options for changing the default locations used for synchronization.

Job settings for Cloud Drive on your Mac.

Filter Extensions: options for selecting which file types and extensions you want to exclude and include under synchronization.

Exclude files from sync on your Mac.

Quick access to Bix options with the context menu

When the Bix application is running, you can right-click any folder on your computer to access the Bix context menu. The context menu gives you quick access to options for sharing and adding files and folders for sync.

Add to Sync: For an unsynchronized folder you can use the context menu to add the folder to sync with Bix.
Share As Link: For synced folders you can use the context menu to share the folder with anyone, by creating a link to the content you want to share.
Show version: This option gives you quick access to the different versions of the file available.
Learn more and get Help: sends you directly to our web site where you can find more tips about how to use Bix, or contact our 24/7 live chat support.
Quick access to Cloud Drive options with the context menu on your Mac.

Share files from the context menu

Right-click any synced file or folder, and click on Share As Link to share the item.

Select how long you want the link to be active, and click Create.

Please wait for the link to be generated.

The link will be displayed, and you can either copy the link or send an email with the link to those you want to share it with.

Copy displayed link on your Mac.

If you select Email a message composer will open.

Write a message to the person you want to share the file with, enter the email address, add a subject and click Send.

Email link to share files from your Mac.

Uninstall Bix on your Mac

You can uninstall the Bix software on your Mac by running the Uninstaller.

Download the Uninstaller for Bix for Mac

Unzip the file you just downloaded, and open the Bix Uninstaller.

Uninstall Cloud Drive on your Mac.

On newer versions of OS X you might need to open the file from the context menu, and not just by clicking the file.

Click Open in the dialogue box that appears.

Confirm opening uninstaller on your Mac.

Confirm that you would like to uninstall the Bix software, by clicking Yes.

Confirm unstallation of Cloud Drive on your Mac.

The Uninstaller starts and you will be asked to confirm the uninstallation of the Bix software by entering the computer’s administration password.

Click OK.

Confirm by entering administration password on your Mac.

Decide if you want to keep the Bix folder and its content on your computer, by clicking Yes or No.

You will get a message that confirms that the uninstallation is complete.

Click Quit.

Quit the uninstaller of Cloud Drive on your Mac.

Remove the Uninstaller from your computer, by dragging the Uninstaller to the Trash.

Find more Bix tips on our support pages.