Home Guides & FAQ

How do I configure the virus filter?

To set up the filter on your mail account, log onto the control panel for each mail account. This is accessed via www.one.com.

Filter administration requires a mail account, it is important that a mail account has been set up in the control panel. Refer also to 'How do I set up a mail account?' in our FAQ.

The filter is updated every hour. The filter can either be in the activated or deactivated mode. Virus becomes a greater and greater threat, we recommend all our customers to keep the virus filter continuously activated.

We have produced a guide which shows how the filter is configured. Click here to view the guide

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